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Sales Support Coordinator

Position: Sales Support Coordinator

Position Reports to: Vice President of Sales

Locations: Port Chester, NY

ABOUT THE SHADE STORE®

We are a 70 year old family business that prides itself on delivering a world class customer experience and product. We have revolutionized the custom window treatment industry by simplifying and stylizing a traditionally complicated and expensive purchase. We are growing quickly and expanding aggressively: 55+ showrooms across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed. We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism. These are our guiding principles and the backbone of our company – they will always remain true.

WHY WORK AT THE SHADE STORE®

We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity. If you work hard, give the company your all, use good judgment, and have a positive attitude – then the sky is the limit. In return, there are numerous perks and benefits including:

  • Full time highly competitive compensation structure
  • Paid Time Off
  • Medical Benefits
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short Term Disability Coverage provided at no charge
  • Partake in many charities and local events

THE POSITION: Sales Support Coordinator

Our growing company is looking to add an enthusiastic Sales Support Coordinator to our nationwide customer support/sales team here in our corporate Westchester County headquarters.

You will work with a collaborative, supportive team, and alongside ownership. You’ll have the opportunity to learn the business, truly help customers, and have your ideas heard and acted upon.

RESPONSIBILITIES:

  • Support the sales management team as the primary contact for key sales support activities, including:
    • Clear email, phone and internal communication
    • Drafting companywide email correspondence
    • Creating and preparing sales reports in Excel and Google Docs
    • Managing the calendars of multiple sales managers using Outlook
    • Coordinating, organizing and prepping the sales team for nationwide company meetings
    • Preparing meeting agendas and summary recap reports for respective teams
    • Coordinating with IT and National showrooms for quarterly video meetings
    • Fielding, expediting and escalating sales team requests – including travel arrangements, expense reimbursements, and new hire training activities
    • Work closely with the sales team and other departments
    • Attend monthly and quarterly company meetings
    • Perform other duties as assigned by management

QUALIFICATIONS:

  • Bachelor’s degree
  • Minimum of 2 years’ experience in an sales-focused administrative function preferred
  • Ability to effectively interact, engage and communicate with internal and external customers
  • Superb communication skills – both verbal and written
  • Proven ability to be proactively anticipate the needs of the team and internal customers
  • Demonstrated ability to provide the highest level of support to internal and external customers
  • An individual that thrives and works calmly in a fast paced, fluid environment
  • Must be tech savvy; proficient in MS Outlook, Word, Excel with the ability to learn additional programs as needed
  • Attention to detail and ability to prioritize projects while juggling multiple tasks

If you're looking to be part of a growing family of enthusiastic and hard-working individuals, we'd love to hear from you!

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