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Administrative Assistant (Luxury Home Decor Brand)

Position: Administrative Assistant

Position Reports to: Sales/Showroom Support Manager

Locations: Port Chester, NY

ABOUT THE SHADE STORE®

We are a 70 year old family business that prides itself on delivering a world class customer experience and product. We have revolutionized the custom window treatment industry by simplifying and stylizing a traditionally complicated and expensive purchase. We are growing quickly and expanding aggressively: 50+ showrooms across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed. We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism. These are our guiding principles and the backbone of our company – they will always remain true.

WHY WORK AT THE SHADE STORE®

We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity. If you work hard, give the company your all, use good judgment, and have a positive attitude – then the sky is the limit. In return, there are numerous perks and benefits including:

  • Full time highly competitive compensation structure
  • Paid Time Off
  • Cover 80% of health insurance premiums for each employee
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short Term Disability Coverage provided at no charge
  • Partake in many charities and local events

THE POSITION: Administrative Assistant

Our growing company is looking to add an enthusiastic Administrative Assistant to our nationwide customer support/sales team here in our corporate Westchester County headquarters.

You will work with a great, collaborative, supportive team, and alongside ownership. You’ll have the opportunity to learn the business, truly help customers, and have your ideas heard and acted upon on how we can continue to improve.

RESPONSIBILITIES:

  • Deliver world class service through email, phone and internal communication
  • Draft and distribute sales communication to necessary internal departments and showroom wide
  • Creatively and professionally respond to customer inquiries via Yelp, HOUZZ and TSS website
  • Filter and channel all department emails and voicemails to necessary recipients including product updates, quality assurance, sales related updates and any in house communication
  • Attend meetings, transcribe notes and information
  • Create and prepare sales reports
  • Assist with payment processing
  • Calendar/schedule organization and planning
  • Assist with any adhoc projects

QUALIFICATIONS:

  • Bachelor’s degree
  • 1-2 years in an administrative function preferred
  • Strong communication skills – both verbal and written
  • Proficient in Excel
  • Attention to detail and ability to prioritize projects while juggling multiple tasks
  • Calm demeanor and ability to stay cool when under pressure
  • Window treatment experience a bonus, but not required

If you're looking to be part of a growing family of enthusiastic and hard-working individuals, we'd love to hear from you!

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