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Design Project Coordinator

Position: Design Project Coordinator

Location: Port Chester, NY

Reports to: Director of Customer Service


With over 70 years as a family owned business, we pride ourselves on delivering a world class customer experience and product. We have revolutionized the custom window treatment industry by simplifying and stylizing a traditionally complicated and expensive purchase.  We are growing quickly and expanding aggressively: 55+ showrooms and growing across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed.  We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism.  These are our guiding principles and the backbone of our company – they will always remain true. 


We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity.  If you work hard, give the company your all, use good judgment, and have a positive attitude – then the sky is the limit.  In return, there are numerous perks and benefits including:

  • Full time highly competitive salary
  • Monthly monetary incentive programs based on performance
  • Medical Benefits
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short Term Disability Coverage provided at no charge
  • Partake in many charities and local events
  • And many more…..

THE POSITION: Design Project Coordinator

What does a Design Project Coordinator do? They deliver an excellent customer experience, one window at a time by…

  • Offering expert design advice via phone, email and chat
  • Assisting customers with product and material selection
  • Managing client accounts and maintaining designer/client relationships
  • Working with residential and trade customers on projects from conception to completion
  • Connecting with clients locally and nationally through phone, emails and online chats
  • Project generation from warm leads – no cold calling!
  • Communicating and advising on product style and material selections
  • Aiding clients through our Measure & Install process
  • Building quotes tailored to clients’ needs & selections
  • Following up with clients post install

You will work with a great, collaborative, supportive team, and alongside ownership.  So you’ll have the opportunity to learn the business, truly help customers, and have your ideas heard and acted upon on how we can continue to improve. This position is based out of our Westchester County Headquarters office.

All new-hires go through training – don’t worry if you’re not a window treatments expert – you will be!


  • Positive attitude
  • Strong work ethic and organizational skills
  • Ability to work within a team environment as well as autonomously
  • College degree or equivalent working experience
  • Stellar people skills -- working with high-end retail clientele, interior designers and team
  • Impeccable phone manner and written communication abilities
  • Excellent computer skills -- including MS Office and Outlook – previous experience with excel preferred
  • Capability to work within a flexible schedule

If you're looking to be part of a growing family of enthusiastic and hard-working individuals, we'd love to hear from you!

We invite you to visit our website at or, better yet, drop into one of our showrooms – we’d be happy to show you what we’re all about and what makes our approach to window treatments so unique.

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